Unpaid claims do not resolve themselves. DigiHibe's AR follow-up team works every open claim on a set cadence, contacts payers, corrects what needs correcting and escalates what is stuck, so money moves out of the 60, 90 and 120 day buckets.
Work queues are organized by age, balance and risk, so the claims most likely to be lost get attention first.
Open claims sorted into 0-30, 31-60, 61-90 and 90+ day buckets and worked in priority order.
Claim status checks by portal or phone, with the call reference and next step recorded.
Claims with no payer response or repeated delays are escalated through the right channel.
Where a claim needs correction, it is fixed and resubmitted rather than left waiting.
Overpayments and credit balances are identified and handled so your books stay clean.
Weekly and monthly reports show AR by age, payer and balance, with movement from the last period.
Open claims are grouped by age, payer and balance.
High-value and high-risk claims are moved to the front of the queue.
Specialists contact payers, learn the status and take the next action.
Claims are corrected, appealed or escalated until they are paid or closed.
Aging and days in A/R are reported so progress is easy to see.
Every DigiHibe RCM service connects, from verification to final payment, so problems found in one step are fixed at the source.
Days in A/R estimates how long, on average, it takes to collect payment after a service is billed. Lower is better.
We follow up on a defined cadence, with open claims reviewed about every 15 days until resolved.
Yes. We can start with an AR cleanup project on older buckets alongside ongoing follow-up.
Yes. Notes are recorded in your system and summarized in the weekly and monthly reports.
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